For the transportation of orders weighing 100 lbs. or more and less than 9 pallets (not exceeding 19,999 lbs), we entrust a specialized freight carrier for their expertise in securely shipping large parcels. Freight delivery orders are palletized and delivered exclusively curbside during daytime hours Monday through Friday.
Curbside entails the delivery being made to the sidewalk or street front of a residential or business property. It is important to note that with curbside delivery, the carrier is not responsible for bringing the package inside the building or residence, and no supplementary services, such as unpacking, installation, or setup, are provided. The recipient assumes the responsibility of retrieving the package from the curbside and subsequently moving it to their desired location within their premises. As part of their service, the carrier may proactively contact you 1-2 days prior to the scheduled delivery date to coordinate an estimated time of arrival. To ensure a smooth and timely delivery, kindly supply a valid phone number to minimize any potential delays.
To ensure the secure unloading of shipments, a mandatory liftgate service is included for all residential deliveries. This essential service facilitates the lowering of your order from the truck to the ground, ensuring utmost safety. A corresponding liftgate fee is included in the shipping rate to cover the associated benefits of this service, as it greatly enhances the delivery process for residential addresses.
